Breathe New Life Into Your Living Space

1. Agreement and Project Authorization

By requesting services, approving a proposal, signing a project agreement, or authorizing work to begin, you acknowledge that you have reviewed and accepted these Terms and Conditions. The signed project agreement, approved scope of work, and applicable change orders together establish the requirements for your project.

2. Scope of Services

Professional Remodeling Solution provides residential renovation, remodeling, improvement, repair, installation, design coordination, and related home services. The exact services provided will depend on the written proposal and project agreement. Website descriptions and general service listings do not create an obligation to provide a particular service until it has been confirmed in writing.

3. Property Assessment

Project pricing and planning are based on information reasonably available during the consultation or property assessment. Existing conditions concealed behind walls, ceilings, flooring, fixtures, or other finished surfaces may not be identifiable before work begins. Newly discovered conditions may require additional work, materials, time, or a written change order.

4. Proposals and Pricing

Written proposals identify the anticipated scope, materials, labor, and pricing for the project. Unless otherwise stated in writing, proposals are subject to expiration after the period specified in the proposal. Material availability, supplier changes, site conditions, permit requirements, and requested modifications may affect the final project cost.

5. Change Orders

Changes requested by the client or required because of previously unknown site conditions must be documented through a written change order whenever reasonably possible. A change order may modify the project price, materials, scope, or completion schedule. Additional work will not be considered part of the original contract unless included in the approved project documentation.

6. Client Responsibilities

Clients are responsible for providing reasonable access to the property and work areas during scheduled project hours. The client should remove or secure valuables, personal belongings, fragile items, and other property that could interfere with construction. Pets and occupants should be kept away from active work areas when necessary for safety.

7. Project Scheduling

Professional Remodeling Solution will make reasonable efforts to meet the anticipated project schedule. Completion dates may change because of weather, inspections, permitting, supplier delays, unavailable materials, concealed conditions, client-requested changes, or circumstances outside our reasonable control. We will communicate significant scheduling changes when they become known.

8. Materials and Product Selection

Materials and fixtures will be selected according to the approved project specifications. If an approved product becomes unavailable, discontinued, or substantially delayed, Professional Remodeling Solution may present an alternative of reasonably comparable quality for client approval. Client-selected materials may affect pricing, installation requirements, and scheduling.

9. Permits and Inspections

Where applicable, permits and inspections will be handled according to the responsibilities described in the project agreement. Government agencies and inspection authorities control their own review schedules and requirements. Delays resulting from permit processing, required corrections, or inspection availability may affect the project timeline.

10. Payment Responsibilities

Deposits, progress payments, and final balances are due according to the payment schedule contained in the applicable project agreement. Clients agree to make payments when due and to promptly communicate any billing questions. Unpaid balances may result in a temporary suspension of work until the account is brought current, subject to applicable law and the project agreement.

11. Completion and Punch List

Near completion, Professional Remodeling Solution may conduct a walkthrough with the client to identify reasonable outstanding items covered by the agreed scope. Minor punch-list work will be scheduled as reasonably practical. Items that were not included in the original scope or that result from later client modifications may require separate authorization.

12. Workmanship Warranty

Any workmanship warranty provided by Professional Remodeling Solution is governed by the terms and duration stated in the applicable project agreement. Warranty coverage generally applies to qualifying installation defects and does not extend to normal wear, misuse, neglect, unauthorized alterations, accidents, acts of nature, or work performed or modified by unrelated third parties.

13. Manufacturer Warranties

Products, appliances, fixtures, equipment, and other manufactured materials may be covered by separate manufacturer warranties. Such warranties are controlled by the manufacturer's terms, exclusions, registration requirements, and procedures. Professional Remodeling Solution does not expand or replace a manufacturer's warranty unless expressly agreed in writing.

14. Cancellation and Rescheduling

Cancellation or rescheduling requests should be submitted as early as possible. Depending on the project stage, the client may remain responsible for completed services, specially ordered materials, non-returnable products, approved design work, or other documented costs already incurred. Specific cancellation rights are governed by the applicable agreement and applicable law.

15. Site Safety

Professional Remodeling Solution may temporarily stop work if the site presents an unsafe condition, unauthorized access, hazardous material, structural concern, or other circumstance that could reasonably threaten workers, occupants, or property. Work may resume after the condition has been addressed and the site is reasonably safe.

16. Photography and Documentation

Project photographs may be taken for construction documentation, quality control, warranty records, and internal project management. Photographs that identify a private residence or client may be used publicly only where appropriate authorization has been obtained or otherwise permitted by applicable law.

17. Website Information

Information displayed on the Professional Remodeling Solution website is provided for general informational purposes. Service descriptions, photographs, project examples, availability, pricing references, and timelines may change. Website content does not replace a signed project proposal or contract.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Professional Remodeling Solution will not be responsible for indirect, incidental, special, or consequential losses arising from circumstances outside the obligations expressly established in the applicable project agreement. Nothing in these terms is intended to exclude liability that cannot legally be excluded.

19. Updates to These Terms

Professional Remodeling Solution may revise these Terms and Conditions from time to time to reflect changes in services, business practices, or applicable requirements. The version applicable to a project will generally be the version incorporated into or referenced by the agreement accepted for that project.

20. Contact and Questions

If you have questions about these Terms and Conditions, your proposal, project responsibilities, or an applicable service agreement, please contact Professional Remodeling Solution before authorizing additional work. The written project agreement and approved change orders remain the primary documents governing the specific services provided.

1. Information We Collect

Professional Remodeling Solution may collect information you voluntarily provide through contact forms, estimate requests, consultation requests, service inquiries, and newsletter subscriptions. This may include your name, email address, phone number, mailing address, property information, project requirements, communication preferences, and other details you choose to provide. We may also collect limited technical information such as browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We use collected information to respond to inquiries, prepare estimates, arrange consultations, schedule services, communicate project updates, provide customer support, administer warranties, and maintain business records. Where you have provided appropriate consent, we may also use your contact information to send newsletters, renovation updates, service announcements, or promotional communications.

3. Information Shared With Service Partners

We do not sell or rent your personal information. When necessary to provide a requested service, limited information may be shared with contractors, installers, suppliers, consultants, scheduling providers, or other business partners involved in your project. These parties receive only information reasonably necessary to perform their assigned responsibilities and are expected to handle it appropriately.

4. Project and Property Information

Information concerning your property or renovation project may be collected when needed to evaluate and deliver services. This can include project measurements, room details, photographs, material preferences, requested improvements, and notes provided during consultations. Such information is used for project planning, communication, documentation, and service delivery.

5. Cookies and Website Technologies

Our website may use essential cookies or similar technologies to support basic functionality, remember preferences, improve navigation, and understand general website performance. Some analytics information may be collected in an aggregated or de-identified manner. You can adjust cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.

6. Newsletter and Marketing Communications

Marketing communications are sent according to your communication preferences and applicable requirements. Every marketing email should provide an appropriate way to unsubscribe. If you no longer wish to receive promotional messages, you may use the unsubscribe option included in the communication or contact us directly. Service-related communications may continue when necessary to manage an active project or request.

7. Data Retention

We retain personal and project information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining project and warranty records, resolving disputes, meeting legal requirements, and maintaining legitimate business records. Information that is no longer required may be securely deleted or de-identified.

8. Data Security

Professional Remodeling Solution uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage you to avoid submitting unnecessary sensitive information through general website forms.

9. Your Privacy Choices

Depending on applicable law, you may request access to personal information we maintain about you, ask us to correct inaccurate information, request deletion where appropriate, or withdraw consent for certain communications. You may also unsubscribe from marketing communications at any time. Requests may be subject to reasonable verification before being completed.

10. Third-Party Websites

Our website may contain links or references to third-party websites, tools, manufacturers, service providers, or other external resources. Those websites operate under their own privacy practices and policies. Professional Remodeling Solution is not responsible for the privacy practices, security, or content of websites that we do not control.

11. Children's Privacy

Our website and services are intended for general adult use and are not specifically directed toward children. We do not knowingly request or intentionally collect personal information from children who are not legally permitted to provide such information. If we become aware that information has been submitted improperly, we will take reasonable steps to address it.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or information-handling practices. When changes are made, the revised policy will be posted on this page. Your continued use of the website after an update indicates that you have reviewed the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or need clarification about how your information is handled, please contact Professional Remodeling Solution at privacy@professionalremodelingsolution.com.